Help centre

Answers to common questions

Straightforward answers about the platform, the markets, account security, getting started, withdrawals and regulation in the UK.

Thruvix is a trading platform that uses machine-learning models to analyse cryptoasset and CFD markets, rank trading signals by confidence and execute them automatically within the limits you set on your account.

More than 240 instruments, including spot cryptoassets, share and index CFDs, forex pairs, precious metals, energy and a curated list of DeFi tokens that pass our technical screening. Cryptoasset derivatives are not offered to UK retail clients.

We use 256-bit encryption for data in transit and at rest, mandatory two-factor authentication, offline cold storage for 95% of cryptoassets, round-the-clock monitoring and quarterly penetration testing by independent specialists.

Tiered entry, range capture, momentum rotation and the capital guard. You can switch each mode on or off from your dashboard at any time.

The form takes less than three minutes, and identity verification is normally completed on the same working day.

No. Beginner presets, step-by-step guides and our UK support team help you get started. Experience is only useful if you want to fine-tune the advanced settings.

Yes. Once your identity has been verified, withdrawals are returned to the original funding method, usually by Faster Payments for UK bank accounts, and there is no limit on how many requests you can make.

Thruvix is a technology provider offering analysis and automated execution tools. It does not give personal investment advice or manage money on your behalf. Rules for cryptoassets and CFDs in the UK are set by the Financial Conduct Authority, so we recommend checking the FCA register for any firm you deal with and taking independent financial advice before you start trading.

Still deciding? Start small

Open an account, explore the platform at your own pace and talk to our UK team whenever you need.

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Risk warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Cryptoassets are highly volatile and largely unregulated in the UK: don't invest unless you're prepared to lose all the money you invest, and you are unlikely to be protected if something goes wrong, including by the Financial Services Compensation Scheme or the Financial Ombudsman Service. Thruvix provides technology tools, not personal investment advice, and does not guarantee any return. Past performance is not a reliable indicator of future results. Contact: [email protected]